MUSA LAWAN MUSA
Ambitious Graduate | Sales & Customer Service Professional
Nguru Local Government, NG.About
Ambitious and versatile graduate with a B.Sc. in Agricultural Science, leveraging strong communication and problem-solving skills to drive sales and enhance customer satisfaction. Proven ability to adapt to diverse roles, from direct sales and account acquisition in the financial sector to customer service and teaching, consistently contributing to organizational growth and development. Eager to apply a blend of academic knowledge and practical experience to achieve impactful results in a reputable organization.
Work
Airtel Nigeria
|Sales & Customer Service Agent (Retail Outlet & Field Sales)
Nigeria
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Summary
Managed customer interactions and drove sales both in-store and through field outreach, enhancing service delivery and revenue generation for Airtel Nigeria.
Highlights
Engaged with diverse customer base to resolve inquiries and provide product information, improving customer satisfaction and retention.
Achieved monthly sales targets by actively promoting telecommunication products and services in retail outlets and through direct field sales initiatives.
Developed strong client relationships, contributing to customer loyalty and expanding the subscriber base within assigned territories.
Processed transactions accurately and efficiently, ensuring seamless service delivery and maintaining operational integrity.
NYSC Services Year
|Classroom Teacher
Nigeria
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Summary
Delivered educational instruction and fostered a positive learning environment as a Classroom Teacher during the mandatory National Youth Service Corps program.
Highlights
Taught core subjects to students, developing engaging lesson plans and facilitating interactive classroom activities to enhance learning outcomes.
Mentored students, providing academic support and guidance to improve their understanding and performance in various subjects.
Managed classroom dynamics effectively, promoting discipline and respect while fostering a conducive environment for educational growth.
Collaborated with school administration and fellow teachers to coordinate extracurricular activities and support overall student development.
Sterling Bank Plc
|Direct Sales Agent
Nigeria
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Summary
Drove direct sales initiatives and customer acquisition efforts for Sterling Bank Plc, focusing on expanding the bank's client base and product uptake.
Highlights
Successfully acquired new customer accounts and promoted various banking products, contributing to the growth of the bank's market share.
Engaged prospective clients through direct outreach and presentations, effectively communicating product benefits and addressing financial needs.
Maintained a comprehensive understanding of banking services to provide accurate information and facilitate smooth onboarding processes for new customers.
Achieved consistent sales targets, demonstrating strong persuasive communication and negotiation skills in a competitive financial environment.
First Bank Of Nigeria Limited
|Account Acquisition Sales Executive
Nigeria
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Summary
Executed strategic account acquisition plans to expand First Bank Of Nigeria Limited's customer portfolio and drive growth in key market segments.
Highlights
Identified and pursued new business opportunities, successfully onboarding new clients and contributing to customer base expansion.
Developed and maintained strong relationships with prospective and existing clients, ensuring high levels of service and fostering long-term partnerships.
Collaborated with internal teams to tailor financial solutions that met client needs, enhancing product uptake and overall client satisfaction.
Analyzed market trends and competitor activities to inform sales strategies, contributing to the achievement of revenue growth objectives.
Education
Ahmadu Bello University, Zaria
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B.Sc. (Ed)
Agricultural Science
School of Basic and Remedial Studies (SBRS), Funtua
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Remedial Studies
University Foundation Academy, Nguru
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Secondary School Certificate
Ngilewa Primary School, Nguru
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First School Leaving Certificate
Certificates
National Youth Service Corps
Issued By
Federal Government of Nigeria
Skills
Strong communication and interpersonal skills
Strong communication and interpersonal skills.
Leadership and teamwork
Leadership and teamwork.
Problem-solving and critical thinking
Problem-solving and critical thinking.
Microsoft Office
Microsoft Office, Word, Excel, PowerPoint.
Interests
Reading
Reading.
Football
Football.